Frequently Asked Questions

Yes. Each Russell Wreaths design is handcrafted with care using quality materials. Susan creates wreaths and home décor designed to be full, colorful, and enjoyed season after season.

Russell Wreaths is owned and operated by Susan Russell in Texas. Susan personally creates the handmade wreaths and décor available through Russell Wreaths.

Because Russell Wreaths products are handmade, each piece is individually created. If a particular design offers choices—such as different center signs—those options will be shown on the product page.

The size varies by design, so please check the dimensions listed on each product page. Many Russell Wreaths designs are approximately 24 to 26 inches in diameter and around 6 inches deep, although some designs may be larger, smaller, or deeper depending on their decorations.

Many Russell Wreaths designs are created as front-door décor and can also look beautiful in entryways, on back patios, on double doors, or as seasonal décor inside your home.

To help your wreath stay beautiful, display it in a covered or protected area when possible and store it indoors when not in use. Avoid prolonged direct sunlight and harsh weather to preserve colors and materials.

Yes! Custom creations are available. If you have a particular color, style, theme, or idea in mind, contact us and tell us what you're looking for. We'll let you know what's possible based on the design and available materials.

Some designs have options that allow you to choose certain elements. For example, some Russell Wreaths designs offer a choice of center sign.

If you see a wreath you love but would like something changed, contact us before ordering. Because each design and its materials are different, we can't guarantee that every change will be possible.

Yes. Russell Wreaths offers designs for different seasons, holidays, and occasions. Current and past verified designs include Christmas, Easter and spring, Valentine's Day, patriotic holidays, Halloween, fall, and summer décor. Because inventory changes throughout the year, check our current collections to see what's available.

Russell Wreaths focuses on wreaths and home décor, and Susan also welcomes inquiries about custom creations.

Yes. Many Russell Wreaths designs are specifically described as suitable for housewarming gifts, birthdays, Mother's Day, holidays, and other gift-giving occasions.

Processing and delivery times can vary depending on the wreath and whether it is already available or made to order. For example, Russell Wreaths has listings specifically identified as made to order. Your order summary will display current processing and estimated shipping information for each product.

Yes — shipping is free on every wreath to all 48 contiguous U.S. states, with no minimum order. Alaska, Hawaii, and international destinations require additional shipping, which we'll quote before your order ships.

We can. Alaska, Hawaii, and international orders are not covered by free shipping — additional shipping charges apply and will be calculated and communicated to you before shipment.

Yes. Enter your ZIP code in the cart or at checkout and we'll show your estimated delivery window — handcrafting time plus transit time from Texas — before you pay. The same dates appear on your confirmation page and in your confirmation email.

Once your order ships, tracking information will be provided via email so you can follow your package to your door.

Each wreath is packed by hand in an oversized box with protective filler so bows, florals, and ribbons keep their shape in transit. If anything arrives damaged, send us a photo within 3 days of delivery and we'll make it right.

Usually, yes. Order early during Christmas, Easter, and other peak seasons, and message us with your event date before ordering so we can confirm the timeline. If we can't make the date, we'll tell you before you buy.

Because our products are handmade, we do not accept returns or exchanges. However, if there is a problem with your order, please contact us so we can help. You can also review our full Store Policies page for more details.

Because we may begin preparing or creating your order shortly after it is placed, cancellations are not accepted. If there is a problem with your order, please contact us as soon as possible.

Please contact us if you experience a problem with your order. We want you to be happy with your Russell Wreaths purchase and will review the situation with you.

Contact us within 3 days of delivery with photos of the wreath and the shipping box. Shipping damage is handled directly with you — we'll arrange a repair, replacement, or refund depending on the piece.

Every photo on the product page is a real photo of the actual wreath style, taken in natural light. Screens vary slightly, so if exact color matching matters, message us and we'll describe the tones or send an extra photo before you buy.

Many designs are one-of-a-kind or made in very small batches. If a wreath is already sold, we can often recreate it in a similar style as a custom order — just ask.

Checkout is encrypted end to end, and we never see or store your card details. Major credit and debit cards are accepted, and you'll see your full total — including any applicable shipping — before you confirm.

Yes. Every wreath ships fully assembled and ready to hang on a standard door hanger or hook — no assembly, fluffing kits, or extra hardware required. Most designs are around 6 inches deep, so they clear a storm door on most homes.

Our wreaths are made with premium faux florals, ribbon, and greenery — not fresh materials — so with covered display and indoor storage between seasons, customers enjoy them for many years rather than a single season.

Yes, in a covered or protected spot such as a porch or entryway. Direct rain, harsh wind, and constant full sun will fade any faux florals over time, so a covered door is always best.

Absolutely. Enter the recipient's address at checkout and add a note in the order comments with your gift message — we'll include it and leave pricing out of the package.

Yes — for weddings, businesses, church groups, and gift orders, reach out through the contact page with quantity and timing and we'll put together a quote.

Please do. Susan personally answers questions about sizing, colors, materials, timing, and custom changes — most messages get a reply within one business day.

Use the Contact Us page on RussellWreaths.com for questions about products, existing orders, or custom creations.